Refund and Return Policy for Official Elf Bars

We at Official Elf Bars strive for 100% customer satisfaction with our range of vapes and related products. However, we understand that sometimes things may not work out as planned, and you may wish to initiate a refund or return. Here’s our policy to guide you through the process.

Return Policy

- Eligibility: You can initiate a return within 14 days of receiving the product if it is unused, unopened, and in its original packaging.

- Refund Processing: Once we receive and inspect the returned product, we will process the refund within 7 business days. Please note that the refund will be minus any shipping charges.

Refund Policy

- Eligibility: You can initiate a refund request if you receive a damaged or defective product or if you did not receive your order.

- Refund Processing: We will process your refund within 7 business days of confirming the eligibility of your request. Please note that the refund will be minus any shipping charges.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please feel free to contact us at support@officialelfbars.com. We’d be glad to assist you.